FAQ
Popular Questions From Our Customers
Is your factory certified by social compliance audits?
Posted on 2025-09-19
Our factory has successfully passed a BSCI audit, and all our manufacturing processes adhere to strict environmental standards. Would you like us to provide a copy of the audit report for your review
Can you provide lead and cadmium test reports?
Posted on 2025-09-19
Certainly. All our product lines pass heavy metal migration tests, with results significantly below EU standard limits. The reports are ready. Shall I email the latest test reports directly to you
Have your products passed drop tests?
Posted on 2025-09-19
, our products have passed a drop test from 1.2 meters (for standard-sized items). Which specific product types are you mainly interested in? I can share the corresponding test videos.
What is the maximum heat resistance?
Posted on 2025-09-19
Our products withstand temperatures from -30°C to 120°C, and we provide third-party heat
resistance test reports.
Do you provide OEM/ODM services?
Posted on 2025-09-19
Yes, ODM is one of our core strengths.
Our customer support is available Monday to Friday: 8am-8:30pm.
Average answer time: 24h
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